376 Privacy Policy — How Your Data Is Protected

376 places the highest priority on the security and privacy of its users' personal data. On this page, we explain in detail — what data is collected, why it is collected, and what rights you have over your information.

Last Updated: 2024

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What Types of Data Do We Collect?

Account & Identity Information
  • Name, email address, and mobile number provided at registration.
  • Date of birth — required for age verification.
  • National ID or passport details collected during account verification (KYC).
  • Address information, which may be used for payment verification purposes.
Device & Usage Information
  • Browser type, operating system, and device model.
  • IP address and approximate geographic location.
  • Pages visited on the platform and time spent on each.
  • Login times, session duration, and click patterns.
Payment & Transaction Information
  • Records of deposits and withdrawals via bKash, Nagad, or other payment methods.
  • Transaction amount (BDT, ৳), date, and type.
  • Mobile number or account ID linked to your payment method (full card numbers are not stored).
Cookies & Tracking Information
  • Session cookies — used to maintain your logged-in state.
  • Preference cookies — used to remember your language and display settings.
  • Analytics cookies — used to understand which parts of the platform are most frequently visited.

Why Is Your Data Collected?

376 collects and uses data only for specific, legitimate purposes. The main purposes are outlined below:

  • Account Management & Verification: To complete registration, login, age verification, and KYC processes.
  • Payment Processing: To securely process deposits, withdrawals, and bonus transactions.
  • Service Improvement: To analyze user preferences and improve the platform experience.
  • Security & Fraud Prevention: To detect unauthorized access, bot activity, and suspicious transactions.
  • Customer Support: To use relevant information for troubleshooting and answering your questions.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.

How long is data retained and how is it kept secure?

376 retains user data only for as long as necessary. Personal data and transaction records are kept while your account remains active. Following account closure, certain data may be retained for a specified period to meet legal obligations.

376 takes the following measures to protect your data:

  • All data is transmitted via SSL encryption.
  • Passwords are never stored directly — only encrypted hashes are kept.
  • Access to sensitive databases is restricted to a limited number of authorized personnel only.
  • Regular security audits and system updates are conducted.
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Is your data shared with third parties?

When Your Data May Be Shared
  • Payment Processors: Limited data is shared with bKash, Nagad, or other payment gateways solely to process transactions.
  • Legal Obligations: Data may be disclosed in response to a court order or a lawful request from a government authority.
  • Technology Partners: Hosting or analytics service providers — they are not permitted to use your data for their own purposes.
What We Never Do
  • User data is never sold to advertisers or third parties.
  • Personal data is never shared with other companies without your permission.
  • Sensitive financial data is never shared with third parties unnecessarily.

What Rights Do You Have Over Your Data?

376 believes your data belongs to you. That's why we uphold the following rights:

Right to Access

Contact our support team to find out what personal data we hold about you.

Right to Rectification

Use Account Settings or contact our support team to correct any inaccurate or outdated information.

Right to Erasure

When an account closure is requested, all data is deleted except what we are legally required to retain.

Right to Restrict Processing

You may request that your data not be used for specific purposes.

Right to Data Portability

You may request a copy of your data in a portable format.

Right to Object

You can object to marketing communications or specific data processing activities.

Policy Updates & Contact Information

Privacy Policy Updates

376 may update this Privacy Policy from time to time. For significant changes, we will endeavor to notify users by email. Continued use of the platform after updated terms are published on this page constitutes acceptance of the revised policy. Please check this page regularly for the latest version.

Privacy-Related Contact

For any questions, requests, or complaints regarding your personal data, please reach out to our support team:

Email: [email protected]

We aim to respond within 3–5 business days. For urgent matters, including the word "Privacy" in your message subject will help us prioritize your request.

Need more information?

If you have questions about our Privacy Policy, visit our FAQ section — or open a new account and start enjoying 376 today.

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